At WPI we are dedicated to providing responsive service to our customers. To maintain this commitment, we offer factory trained parts & service technicians and state-of-the-art tooling and technology. You can depend on our representatives to keep your equipment operating efficiently.
24 Hour emergency service
WPI provides 24 hour parts and on-site emergency service. Click here to contact the location nearest you.
Repair & maintenance programs
Any type of service for your equipment is available at our eight locations throughout Texas. Call to schedule a service visit at the location nearest you.
Factory trained, certified technicians
WPI's technicians are factory trained and certified to assure that our technicians are experts in performing each of the services we offer. We are proud of the responsive service we give to our customers and realize that the quality of our service depends on the capabilities of our technicians.
State-of-the-art equipment
Our state-of-the-art equipment is carefully selected to provide the best possible service for our customers. Electronic test equipment and hydraulic test equipment, laptop computers, and other diagnostic tooling are upgraded routinely to assure that we are offering our customers the best service available. With the proper tools, our technicians can perform diagnostics quickly and complete repairs properly.
Komtrax
KOMTRAX is Komatsu’s wireless equipment monitoring system. Through the web you can monitor your machines daily activities and performance. Information is provided for several areas.
For more information click here.
Remanufacturing and rebuild program
For replacement components that deliver exceptional value, WPI provides components from our manufacturers' a state-of-the-art remanufacturing and rebuild facilities. For more information click here.
All makes undercarriage program
Undercarriage costs consume a significant portion of the average operating cost-per-hour for your track-type equipment; properly maintaining your undercarriage systems is essential. WPI offers a comprehensive undercarriage management program for all manufacturers, including a FREE computer assisted Track Management System (TMS).
Komatsu oil & wear analysis program
The Komatsu Oil & Wear Analysis (KOWA) program determines how your machine is performing, based on a small sample of oil or other fluids. KOWA detects fuel dilution and coolant leaks, identifies contaminants, and measures wear-metals. WPI technicians will help interpret this information. Regular sampling provides indications of increasing contaminants, so you can schedule repairs at the optimum time.
Preventive maintenance
Whether you have one machine or fifty, your equipment deserves the same care that WPI gives its own rental fleet. That's why we offer a Preventive Maintenance program to help you maintain your equipment. For more information click here.